Frequently asked questions
FAQ
What is your support email?
What is your support email?
Our support email is burberryblend.com@gmail.com. Please feel free to reach out to us with any questions or concerns
How quickly do you fulfill orders?
How quickly do you fulfill orders?
We fulfill orders within 48 hours after receiving them. Once your order is processed, it will be shipped promptly from our nearest warehouse.
Where are your warehouses located?
Where are your warehouses located?
We have warehouses located around the world. Your order will be shipped from the warehouse closest to your delivery address to ensure the fastest possible shipping time.
Can I get a refund or cancel my order?
Can I get a refund or cancel my order?
Yes, you can request a refund or cancel your order before it has been fulfilled. Please contact us at burberryblend.com@gmail.com for assistance with cancellations and refunds.
What if the product I receive is damaged?
What if the product I receive is damaged?
If you receive a damaged product, we will provide a refund. Please contact us at burberryblend.com@gmail.com with your order details and photos of the damaged item for assistance.
Do you offer exchanges?
Do you offer exchanges?
No, we do not offer exchanges at this time. If you have any issues with your order, please contact us for a refund or assistance.
How can I track my order?
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your order online. If you do not receive this email, please contact us at burberryblend.com@gmail.com.
What payment methods do you accept?
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and PayPal. Please see the payment options available at checkout.
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
If you need to change your shipping address after placing an order, please contact us immediately at burberryblend.com@gmail.com. We will do our best to accommodate your request if the order has not yet been fulfilled.
Do you ship internationally?
Do you ship internationally?
Yes, we ship internationally from our global warehouses. Shipping times and costs may vary depending on the destination.
Do you offer gift wrapping?
Do you offer gift wrapping?
Currently, we do not offer gift wrapping services. However, our products are packaged with care to ensure they arrive in perfect condition.
Can I sign up for a newsletter?
Can I sign up for a newsletter?
Yes, you can sign up for our newsletter on our website to receive updates on new arrivals, special offers, and exclusive promotions.
How can I provide feedback on my purchase?
How can I provide feedback on my purchase?
We value your feedback! You can leave a review on the product page of the item you purchased or contact us directly at burberryblend.com@gmail.com with your comments and suggestions.
More Questions?
For any other questions or concerns, please do not hesitate to reach out to our support team at burberryblend.com@gmail.com. We are here to help!